What is a Late Cancel?

A Late Cancel is when a session is cancelled between 48 hours and at least 30 minutes prior to the session start time.


We’ve introduced a 48 hour Cancellation Period for All Sessions starting on July 15th 2014.


Late Cancels will be charged to your monthly allotment. You will not get that session back.
This will allow more time for students to book into released time slots, giving you more access during the peak season.


"Late Cancels" qualify as either a phone call to 612-545-5273, email to, or a support ticket from our page, no later than 30 minutes prior to the session.

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